Batch Scanner

About Our Service

Batch Scanner is a subscription-based mobile application service designed to help Instacart independent contractors (shoppers) optimize their batch selection process.

Our service provides real-time batch detection, intelligent filtering, automated notifications, and analytics to help users identify and accept the most profitable batches efficiently.

Services Offered

• Real-time Batch Detection: Automatic detection and monitoring of available Instacart batches
• Smart Filtering System: Customizable filters based on price, distance, items, and store preferences
• Automated Notifications: Instant alerts when batches matching your criteria become available
• Analytics & Insights: Track performance metrics, success rates, and earnings optimization
• Subscription Tiers: Fast (standard features) and Turbo (premium features with faster processing)

Subscription Plans

* First month: 20% discount applied automatically for new subscribers

Customer Service

For support, subscription management, technical issues, or general inquiries, please contact us through your account dashboard or Discord channel.

Active users can access customer support directly through the app's account dashboard. For account-related inquiries, log in to your Batch Scanner account.

Refund & Cancellation Policy

Subscription Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer service. Your access to the service will continue until the end of your current billing period.No partial refunds are provided for unused portions of a billing cycle. Cancellation takes effect at the end of the current billing period (weekly or monthly, depending on your plan).

Refund Policy

Since Batch Scanner is a digital service with immediate access upon subscription, refunds are generally not available except in the following circumstances:

• Technical issues preventing service access that we cannot resolve within 48 hours
• Duplicate charges or billing errors on our part
• Service cancellation within 24 hours of initial subscription (for monthly plans only)

To request a refund, contact customer support through your account dashboard with your account details and reason for the refund request. Refund decisions are made at our discretion and will be processed within 5-10 business days if approved.

Dispute Resolution

If you have concerns about charges or service issues, please contact customer support through your account dashboard. We will work with you to resolve any disputes. If we cannot resolve a dispute, you may contact your payment provider to initiate a chargeback, though we recommend contacting us first as we aim to resolve all issues satisfactorily.

Terms and Conditions

Service Usage

Batch Scanner is a tool to assist Instacart shoppers. Users are responsible for complying with Instacart's terms of service and any applicable local regulations. We do not guarantee batch acceptance rates or earnings.

Subscription Terms

• Subscriptions automatically renew unless cancelled
• Price changes will be communicated 30 days in advance
• One free trial per user (4-day Turbo trial)
• Single device login per account

Promotions

First Month Discount: New subscribers receive 20% off their first month of any plan. This promotion is valid once per user and applies to the first billing cycle only. Discount is applied automatically at checkout.

Limitations

Batch Scanner is provided "as-is." We are not liable for missed batches, earnings losses, or technical issues beyond our control. Service availability is subject to Instacart's platform stability.

Return Policy

Batch Scanner is a digital subscription service. Since no physical goods are sold, traditional returns do not apply. Subscription cancellation and refund requests are handled according to our Refund & Cancellation Policy above. If you are unsatisfied with the service, you may cancel your subscription at any time, with access continuing until the end of your current billing period.